Operational Implementation Firm
Most consultants hand you a report. We implement the solution — and stay until it works.
Every business has a bottleneck — a hidden drag on growth that costs more every month you ignore it. The typical consulting approach? A 90-page deck and a handshake. Ours is different.
How It Works
Every engagement follows the same proven methodology — whether we're optimizing support costs or building franchise models.
Deep dive into your operations. We interview, observe, and analyze raw data.
Identify the core bottleneck — not symptoms, but the root cause holding you back.
Architect a custom solution: new processes, systems, team structures, or technology.
We build it: SOPs, hiring, dashboards, automation, QA systems, and team training — then hand off a running operation.
Monitor results, refine the system, and hand off a fully operational solution.
Proven Results
Every project started with a hypothesis about what was broken. Every project ended with a working solution.
A company's customer support was expensive and underperforming. We analyzed thousands of calls, identified recurring issues, hired remote agents at 1/5th the cost, and built complete monitoring and onboarding systems.
Retail salespeople spent 80% of their time on post-sale support instead of selling. We split customer flows, implemented a video/audio remote help desk, and freed the sales team to do what they do best.
A small flooring crew had nothing but a business card. We did full market research, built their website, identified ideal B2B clients, and created a systematic outreach engine with cold calling and SMS cadences.
A property management company had 300 Airbnb units maxed out in one city. We analyzed their operational model, designed a franchise concept, and mapped 100+ target US markets for expansion.
A startup was building a call/text/video app with a "see who's calling" feature. Our deep market analysis revealed insufficient value for the target audience. We recommended a pivot to specific verticals.
A new entrant in the diamond industry needed to connect rough diamond suppliers with US wedding ring manufacturers. We mapped the entire supply chain and built the sourcing desk from scratch.
By the Numbers
Ideal Clients
Big enough to have real operational complexity, small enough that every bottleneck matters.
You feel the drag — rising costs, missed targets, team burnout — but can't pinpoint the root cause.
You're done with advice. You want someone who'll roll up their sleeves and build the solution with you.
Questions
Traditional firms analyze, advise, and leave. We analyze, design, and implement. We hire the people, build the systems, set up the workflows, and stay until the solution is fully operational. You get an outcome, not a report.
It's our biggest strength. Bottlenecks follow patterns regardless of industry — operational inefficiency, misaligned teams, missing systems, untapped markets. We bring cross-industry insights that specialists can't see because they're too deep in one vertical.
Every project is different. We work on project-based fees — not hourly billing. After the Discovery Call, we scope the engagement and provide a fixed quote. Most projects range from targeted diagnostics (2-4 weeks) to full implementation (2-6 months).
It's a free 30-minute conversation — no pitch, no pressure. We'll ask about your business, operations, and what you think is holding you back. If we see a fit, we'll outline what a potential engagement could look like. If not, we'll tell you honestly.
Then we'll tell you that. We've recommended a client pivot their entire product (Case #5) because the data said so. Honesty is our foundation — we'd rather lose a project than deliver a fake solution. If you don't need us, we'll say so.
Ready?
30 minutes. No pitch. Just an honest conversation about what's holding your business back.
Book a Discovery CallFree. No commitment. We'll tell you honestly if we can help.